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Terms and Conditions

Terms and conditions

  1. Fields of application 

These general terms and conditions of sales apply exclusively to professional customers. They prevail, in accordance with the provisions of article L. 441-6 of the Commercial Code, over all purchasing conditions, except special conditions of sale agreed between the parties.

They specify in particular the conditions of order, payment, delivery and management of any returns of the Products ordered by the Customers.

The Customer is required to read it before any order is placed. The Customer is required to refer to the description of each product in order to know its essential properties and particularities. The choice and purchase of a Product is on the responsibility of the customer.

Product offers are within the limits of available stocks, as specified when placing the order.

The seller's contact details are as follows:


REPEX FLOOR S.A.S Registered with the RCS of Creteil Under the Numbers: 390 758 548

2, Avenue des Roses

94380 Bonneuil-sur-Marne

Tél: +33 (0)1 46 80 03 92

E-mail address commercial Management : 

These general conditions of sale are accessible at any time on the site and will prevail, if necessary, over any other version or any other contradictory document.

These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website on the date of placing the order.

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.

In accordance with Regulation 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, REPEX FLOOR has implemented processing of personal data intended for the sale and delivery of products and services. The Customer has at any time a right of access, rectification and opposition to all of their personal data by sending a written, postal and proof of identity to

REPEX FLOOR SAS - Mr Philippe ECRAN - 2, Avenue des Roses - 94380 Bonneuil- sur-Marne - FRANCE

The data kept comes from the information requested when ordering. They are necessary for the establishment of the invoice (legal obligation) and the delivery of the goods ordered, without which the order cannot be taken into account. No automated decision or profiling is implemented through the ordering process. No data transfer outside the EU is planned.

The data is kept for the duration of the commercial relationship and the customer has the right to access data concerning him, to rectify or delete them, or a limitation of their processing, or the right to oppose the processing and the right to data portability.

The customer has the faculty to lodge a complaint with a supervisory authority.

  1. Opening a Customer account 

For any opening of a company account, the customer must make a request to the company REPEX FLOOR SAS. This request must take the form of a duly completed account opening request (form available on request), with in particular the name of his company, the name of the contact, the department, the contact details (address, telephone, fax, etc.). ) as well as its intra-community VAT number and its SIRET number, accompanied by a bank identity statement (with IBAN and BIC), a Kbis extract of less than three months and a copy of the social accounts (balance sheet and statement of income) of the company's last closed financial year. Incomplete requests will not be processed.

REPEX FLOOR SAS does not have to justify its decision, refusal or acceptance. It reserves the right to make changes to the payment terms. Any invoice not paid by the due date will result in invoicing of agios of three times the legal rate. Failure to pay a due date will automatically result in the payment of the amounts due and the suspension of the account. If you cannot cover the deadline, please notify us at least one week before, so that this incident does not harm our business relationships.

  1. Orders

Any order confirmed by the Customer implies the express acceptance of the prices displayed and descriptions of the products available for sale. In addition, the Customer declares that he has read these General Conditions of Sale before placing his order. The validation of the order implies acceptance of these General Conditions of Sales.

Orders must include the customer's contact details (Company name, first name, last name, telephone and email). The company REPEX FLOOR SAS informs the customer in case of unavailability of product, deferred delivery. A participation in the processing costs of 15 € HT will be invoiced for any order less than 50 € HT. Any cancellation of an order by the customer must be subject to written confirmation.


The product offers are valid as long as they are visible on the site, within the limit of available stocks.

The rates do not include processing, shipping, transportation and delivery costs, which are charged in addition. The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.

  1. Products

All specifications, illustrations and indications of weight, dimension or capacity and all other details appearing in the publications are solely intended to provide a general description of the products and cannot be considered as a contractual commitment on the part of REPEX FLOOR SAS.

REPEX FLOOR SAS reserves the right to stop marketing any product offered to the buyer appearing on the price list or commercial documents and/or to modify the characteristics of these products at any time, without any prior notice and without being able to give the right to the payment of any damages.

  1. Delivery 

All recorded orders are delivered within 1 week (D + 5 working days), to the address indicated by the customer, subject to the availability of stock and special cases. Our prices are established ex works and are the responsibility of the customer.

The delivery times are given as an indication and their non-compliance cannot in any case give rise to a cancellation of the sale or to the payment of damages.

  1. Price and payment terms 

The prices are stipulated in Euros excluding taxes and VAT, ex works. (excluding transport costs). REPEX FLOOR SAS reserves the right to modify them at any time. The prices appearing in the catalog and on our sales media are given for information only.

Payments are understood when ordering for orders dispatched, or upon delivery in the event of collection at a REPEX FLOOR point of sale, by bank card or bank transfer except in special cases subject to a specific commercial agreement.

REPEX FLOOR SAS does not grant a discount for early payment. In the event of late payment, a penalty equal to 10 times the legal interest rate will be due (Article L 441-10 of the French Commercial Chamber).

In addition to late payment compensation, any sum, including the deposit, not paid by its due date will automatically result in the payment of a fixed compensation of 40 euros due for collection costs (Art. L441-10 and D. 441-5 of the French Commercial Chamber). In the event of late payment, the customer shall forfeit the benefit of the term and REPEX FLOOR SAS may demand immediate payment of the balance of the price remaining due.

Likewise, in the event of collection of any unpaid invoice, the customer bears all the costs incurred by REPEX FLOOR SAS for the recovery of the sums due and REPEX FLOOR SAS can also claim from the customer a penalty clause up to 20% of the outstanding balance, in addition to compensation and legal penalties.

  1. Retention of title and transfer of risk

The goods are sold under reservation of ownership in accordance with Article 2367 of the Civil Code and L624-16 of the Commercial Code. REPEX FLOOR SAS retains full ownership of the goods sold until full payment of the invoices, (price and accessories). Furthermore, REPEX FLOOR SAS reserves the right, with or without prior notice, to suspend the customer's current orders until the customer has paid the sums due, and to repossess the material delivered.

In the event of a dispute or contestation from the customer, no compensation of any kind may call into question the retention of title clause.

This provision does not prevent the transfer to the customer upon delivery of the risks of loss and deterioration of the goods sold, as well as the damage they could cause.

  1. Deadlines, returns disputes contestation

The customer must ensure at the time of delivery, in the presence of the carrier, that the packages bear no trace of damages and that the number of packages corresponds to that mentioned on the transport documents.

The customer must mention any reservations on the transport documents and notify them, in accordance with Article L. 133-3 of the Commercial Code, to the carrier by registered letter with acknowledgement of receipt within three days of delivery at the latest, with a copy sent to REPEX FLOOR SAS. Failing this, no claim can be accepted by REPEX FLOOR SAS.

All complaints must include details on the use of the item as well as a copy of the invoice.

The products must be returned in their original undamaged packaging (otherwise the return cannot be accepted), accompanied by the REPEX FLOOR SAS file number, as well as the corresponding delivery note or invoice, within a maximum of 5 days from the acceptance of the return by REPEX FLOOR, otherwise the return agreement will become null and void.

Returned products are subject to quality control before any decision is taken.

Unless there is a specific agreement between REPEX FLOOR SAS and the customer, items not stocked by REPEX FLOOR SAS (special orders) cannot be cancelled or returned, except in the case of defective products.

  1. guarantee 

The goods sold are guaranteed against any operating defect resulting from a defect in material, manufacture or design, for a period of one year from the date of invoice, subject to proper use of the product by the customer, and provided that the defect has been reported within the time limits specified in paragraph 8 of these terms and conditions of sale. Liability is limited solely to the goods supplied by REPEX FLOOR SAS and does not apply to damage, injury or loss of income resulting from a defective component. We do not accept any liability in the event of inappropriate, unprofessional or improper use of the goods by the purchaser or third parties, natural wear and tear, incorrect or negligent treatment, in particular due to stress or excessive strain, replacement materials and chemical or electrical influences. The use of the goods supplied must comply with the technical recommendations of REPEX FLOOR SAS. The guarantee is thus excluded if the defect is the result of a modification of the product, negligence or lack of maintenance of the product by the customer. Products returned under guarantee are subject to quality control before any decision is taken.

For the machines, the warranty is limited to parts and labour after return to the factory and subject to expert appraisal, for which REPEX FLOOR SAS is liable under the terms of the warranty.

Our guarantee is limited to the repair or, at the choice of REPEX FLOOR SAS, to the replacement of the equipment recognised as defective by our technical department.

REPEX FLOOR SAS will in no way be obliged to repair the damage caused by this defect including, in particular, the unavailability of the equipment during the time of repair or replacement.

The guarantee does not extend to the time taken to repair, transform or change the equipment.

  1. After sales service 

REPEX FLOOR company offers a repair service for machines of all brands exclusively in its workshops. On receipt of a machine to maintain or repair in its workshops, if it deems the work feasible, the company REPEX FLOOR establishes an estimate within a maximum period of 5 days. It is only after formal acceptance (in writing) of this estimate, that the company REPEX FLOOR communicates a deadline for the completion of the works.

When the work has been carried out, REPEX FLOOR informs the customer, who must then come and collect his equipment within a maximum period of one month. At the end of this period, if the customer has not come to collect his equipment, REPEX FLOOR will invoice storage costs in addition to the price of repairs.

In the event that the customer has not come to collect them six months after depositing them, the equipment may be sold or destroyed by REPEX FLOOR SAS, depending on their condition.

  1. Force Majeure and Resolutive Clause

REPEX FLOOR SAS cannot be held responsible for any delay or failure to perform its obligations in the event of force majeure, in particular in the event of natural disaster, bad weather, fire, explosion, flood, national strike, accident, riot or civil unrest, abnormal delay due to the supplier, shortage of products and materials.

  1. Infringement of the regulations on patents or registered models

The customer shall compensate REPEX FLOOR SAS for any penalties and costs to which REPEX FLOOR SAS may be exposed as a result of projects carried out according to specifications with registered patents or model

  1. Attribution of competence

All disputes arising from sales transactions subject to these terms and conditions of sale are the exclusive jurisdiction of the Commercial Court of Créteil (F94000), France.



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