Welcome to the Orders and deliveries section of our FAQ, designed to answer the most frequently asked questions from craftsmen using our solutions for floor sanding and maintenance. At Repex Floor, we make it a point of honour to offer you not only high-performance machines, but also a complete range of products and services to simplify and optimise your projects.
In this section, you will find detailed information about our equipment, its features and the best practices for getting the most out of it. We also present our finishing products, specialised accessories and maintenance and repair services. Whether you are a novice or an expert, our goal is to support you with advice tailored to your needs.
Browse this section to discover tips, technical data sheets and solutions to any problems you may encounter. Our mission: to provide you with the tools and expertise you need to carry out your projects with confidence.
If you can't find the answer to your question, please don't hesitate to contact us. Our team is at your disposal to provide you with personalised advice and tailor-made support.
Our delivery times are generally one week (D+5 working days) from the registration of your order, subject to the availability of products in stock.
Here is some additional information about our deliveries:
Any order placed before 12 noon is shipped the same day (excluding weekends and public holidays).
Orders placed on weekends are shipped the following Monday.
We offer fast delivery throughout France and Europe.
Free delivery is available for orders of €360 excl. VAT or more on the Repex website and for orders of €600 excl. VAT or more.
It is important to note that these delivery times are indicative. In the event of a product being unavailable or a delay in delivery, we will inform you as soon as possible.
If you have any questions about your order or its delivery, please do not hesitate to contact our customer service department on 01 46 80 03 92 or via the contact form.
We have a shop in Bonneuil-sur-Marne near Paris, open from Monday to Friday. It is entirely possible to order online using the Click and Collect service. When you come to collect your order, it will be ready without wasting any time. To use this service, simply tick the ‘Click and Collect’ box on your shopping basket page.
Repex Floor is committed to facilitating access to its products while offering a convenient and efficient shopping experience.
If you have any further questions about in-store collection or your order, please do not hesitate to contact us.
To order online at Repex.fr, follow these simple steps:
Browse our site: Go to the Repex.fr homepage and browse the different product categories to find what you are looking for.
Add products to your basket: When you find a product you are interested in, click on the ‘Add to basket’ button to include it in your selection.
Access your basket: Once you have added all the items you want, click on the basket icon at the top right of the page to see your selection.
Check your order: On the basket page, you can check the items, change the quantities or delete products if necessary. Add a promotion code. Take the time to read the page.
Confirm your order: Click on the ‘Confirm’ button to move on to the next step. You will then be asked to enter your delivery and payment details.
Confirm your order: After filling in all the required information, confirm your order to finalise the purchase.
We recommend that you consult our general terms and conditions of sale for more information on the ordering process and delivery methods. If you have any further questions, please do not hesitate to contact us by filling in the contact form.
Yes, we deliver throughout France through distributors, over the counter and online. In Europe, we also work with a network of distributors. However, online orders for European countries are limited to regions where we do not yet have distributors.
Rexp Floor is committed to fast and efficient delivery, ensuring that our customers receive their orders as quickly as possible. We specialise in the design and manufacture of sanding equipment, and our headquarters are located in Bonneuil-sur-Marne near Paris, which enables us to ensure optimal logistics for our deliveries.
If you have any questions or require assistance with your order or delivery, please do not hesitate to contact us.
To receive an invoice for your order, simply send us a request via our online contact form. Go to the following address: https://www.repex.fr/contact-materiel-poncage-pxl-31.html, then complete the form, specifying your order number and your request for an invoice. Our team will respond as soon as possible.
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